FAQ's

     
  • Is the material in your jewelry real, stones, gold, silver?
     
            I state in each description exactly as to what the item your purchasing is.
I strive to offer genuine, real merchandise.
If an item is man made/imitation I also state so.
The type gold or silver is also stated.
  • Do you sell lab created gemstones?
I do have some, in most cases these are stated as such. 
  • What if I have questions, are you reachable?
I can be reached via chat at:
  • AOL:  stoneilady@aol.com
  • Google Talk: silady@gmail.com
  • MSN Hotmail:  stoneislandlady@hotmail.com
  • Yahoo:  stoneislandlady@yahoo.com
during working hours for instant message type conversation and through e-mail in the Contact us Page with the link at the bottom of the page.  If you prefer you can just email me at silady@silady.net, I will respond quickly, I check mail several times a day.
  • What is your return policy?
If your not happy, return your item within 7 days of receipt, you MUST email me so I can expect it. 
You will receive a full credit (less shipping).  100% guaranteed! 
I want you to be a happy, lifetime customer!  No reasons necessary!
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